Shipping

Our goal, is to fulfill orders and have them shipped as fast as possible. So that you can quickly get the items in your hands, and know whether you like them or not. 

Processing time usually to fulfill your orders and get them shipped is 4-6 days. 

For the STATES, you should get your item within 16-24 days after processing (4-6 days) if you've paid for fast shipping. This means a total of about 30 days at latest for your items to arrive if you chose fast shipping at check out. 

For Australia, UK, Canada and elsewhere, it takes a bit longer: 26-40 days. But we have recently added an option to buy faster shipping at check out for these locations as well. This reduces the time to 16-24 days plus the 4-6 days usual process time (getting your orders ready and shipped). 

Since our goal is to get the products to you in a timely manner, we have a refund policy where if it's taking too long for the items to arrive, we will give you 100% full refund (without questions asked). 

Since this is our first store launch, we want to make sure that you guys are happy and we will do our best to work out a solution in the case that anything goes wrong. 

After purchase, you will receive tracking Info after they've been shipped out. We will send you an email notifying you. 

Return/Exchange Policy: At Introvert Palace, we believe that everyone can express themselves in ways they are meant to. If your product was received with any defects or unsatisfied with the product, do send us a message within 14 days window with proof and Introvert Palace is happy to send you an exchange product. Just email us at introvertpalace@outlook.com with the subject line "return/exchange." 

Alternatively, you can contact us here.